Eczacıbaşı Profesyonel, the leading brand of away from home sector, did a research that will shed light on the tourism industry. According to the research, hygiene is so important for vacationers that 76 percent of vacationers staying at five-star hotels do not use the toilet in their rooms without cleaning it themselves. 78 percent of vacationers who prioritize hygiene agree to pay more to a hotel with higher hygiene standards.
The holiday season continues in full swing. Vacationers that stay in places such as hotels, motels, and hostels take many options into consideration. Eczacıbaşı Profesyonel conducted research to understand the hygiene expectations of hotel guests and to measure their hygiene perceptions. After the Q&As with hotel guests between the ages of 18 and 65 in Istanbul, Ankara, and Izmir, results that will lead the tourism industry were found out.
The most important criteria for hotel guests is “room hygiene”
According to the study, 48 percent of vacationers emphasize that hygiene of the room is the most important criteria. This is followed by restaurant hygiene with 21 percent and common area hygiene with 17 percent. The ranking does not change even in 5-star hotels with high hygiene standards. The most important thing in the room for vacationers is the hygiene of “sheets and blankets”.
Vacationers do not leave it to luck when it comes to hygiene
According to the research, one in every 4 people has experienced at least one problem related to hygiene issues at hotels. Therefore, many vacationers cannot help taking their own hygiene measures at hotels. For example, 76 percent of vacationers clean the toilet in the room themselves before using it. 69 percent of them do not use glasses without washing them; 55 percent of vacationers even at 5-star hotels bring their own towels. 56 percent of vacationers take a shower with their slippers on.
The odor is one of the most sensitive points
For most vacationers, cigarette odor in a room is a serious source of discomfort. In fact, 7 percent of the guests say they will leave the hotel due to a smelly room. The smell of sewage or wet towels is among other issues that most hotel guests pay attention to. Another important reason for vacationers to leave a hotel is the smell of carpets in the room.
Lack of toilet seat cover in hotels is found odd
Lack of toilet seat cover in toilets is one of the most disturbing issues for vacationers. 41 percent of vacationers state that they do not use the toilet if there is no cover while 34 percent of them find solution in spreading toilet paper. Paper towels are mostly preferred for drying hands at hotels.
Cleaner facilities deserve higher fees
According to the research results, regular inspection of a hotel in terms of hygiene standards plays an important role on the facility preferences of around 70 percent of vacationers. 78 percent of those staying at hotels say they are willing to pay more for a hotel with hygiene standards above average facilities.