The first year has been completed in “Hijyende Mükemmellik” (Excellence in Hygiene) project which is conducted by Eczacıbaşı Profesyonel and Beşiktaş Municipality. Within the scope of the project, Çırağan Palace Kempinski was awarded the Certificate of “Hijyende Mükemmellik” as a result of the trainings and periodic inspections.
Eczacıbaşı Profesyonel and Beşiktaş Municipality, which implemented the “Hijyende Mükemmellik” project, offered hygiene consultancy and audit services to Çırağan Palace Kempinski Istanbul for 4 months. Çırağan Palace Kempinski Istanbul, which went through audit, follow-up, and maintenance stages within the scope of the project that aims to provide impeccable hygiene in three steps, received the Certificate of “Hijyende Mükemmellik”.
Speaking at the certificate presentation meeting, Beşiktaş Deputy Mayor Leyla Ünver said, “Beşiktaş district, which defines itself with culture, art, and education activities, has ensured that service industries reached the highest level with these features. If your goal is to provide a world-class service, one of the things you must pay attention to achieve that goal is hygiene! It is very important for us that the enterprises in Beşiktaş serve within the rules of hygiene. We conduct regular inspections on this issue. We have cooperated with Eczacıbaşı Profesyonel, the leader in the industry, in order to improve the conditions of our enterprises further. As a result of our works, Çırağan Palace Kempinski Istanbul was awarded the Certificate of “Hijyende Mükemmellik” by passing all trainings and inspections. I would like to congratulate Çırağan Palace Kempinski Istanbul and hope that its success will set an example for other institutions in the service industry.”
Çırağan Palace Kempinski Istanbul is selected Hijyende Mükemmellik
Stating that the top factor for consumers when choosing a certain enterprise is hygiene, Eczacıbaşı Profesyonel General Manager Melike Koçoğlu said, “According to the results of the researches we have done, ‘hygiene’ is the first criteria that 68 percent of the consumers look for when they choose a restaurant. Inspection of the hygiene standards of a hotel at regular intervals and sharing the results of this inspection with the customers staying at the hotel is quite effective on hotel choices of 70 percent of the customers. To ensure customer loyalty and continuity, hygiene must be a priority for businesses. Based on our research, we planned the “Hijyende Mükemmellik” project a year ago in order to benefit the enterprises and increase the end-user satisfaction. As Eczacıbaşı Profesyonel, we aim to increase the satisfaction of consumers by keeping the hygiene levels of enterprises at the highest standards. Stating that Çırağan Palace Kempinski Istanbul carried out the “Hijyende Mükemmellik” program with the cooperation of Beşiktaş Municipality, Koçoğlu said, “Today, we are happy to present the first certificate of our project in Beşiktaş. Çırağan Palace Kempinski Istanbul, the only Ottoman Palace Hotel on the Bosphorus, which dates back to the 17th century, ensures hygiene safety as a pioneer in the industry while enhancing its impeccable service with economical and efficient hygiene methods.”
Enterprises improve themselves in terms of sustainable hygiene with the “Hijyende Mükemmellik”, which offers the right application methods for hygiene to the enterprises participating in the project. Companies operating in the out-of-home consumption industry can apply to Eczacıbaşı Profesyonel and Beşiktaş Municipality to benefit from the services of “Hijyende Mükemmellik” and to get a certificate.